At Tsara Closet, we aim to deliver your order safely and on time. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–3 working days after payment confirmation
• Orders are not processed on Sundays or public holidays
• During festive periods or promotions, processing may take slightly longer

Shipping Method

We ship using trusted courier services to ensure safe and timely delivery. Tracking details will be provided once your order has been shipped.

Estimated Delivery Time

• West Malaysia: 2–5 working days
• East Malaysia: 5–9 working days
• Singapore: Delivery time may vary depending on courier service and customs clearance

Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Fees

Shipping charges are calculated at checkout based on your location and parcel weight. Any ongoing free shipping promotions will be clearly stated during purchase.

Delivery Address

Please make sure your shipping address and contact number are entered correctly at checkout. Tsara Closet is not responsible for delays or lost parcels caused by incorrect or incomplete address details.

Failed Delivery / Re-delivery

If a parcel is returned due to unsuccessful delivery or an incorrect address, re-delivery charges will be borne by the customer.

Parcel Condition

All items are checked and packed carefully before dispatch. If your parcel arrives damaged, please contact us within 24 hours of receiving it and provide clear photos for assistance.

Contact Us

For any shipping or delivery enquiries, contact us:

Email: closettsara24@gmail.com
WhatsApp: 014-344 1970